Lead Well: Empathy, Boundaries, and Connections Session 3- Crucial Conversations

What

Lead Well: Empathy, Boundaries, and Connections Session 3- Crucial Conversations

When

9/1/2026, 10:00 AM – 11:30 AM

Where

Virtual

When emotions run high and the stakes feel significant, conversations can quickly become unproductive or avoidant. This training mirrors the core principles of Crucial Conversations and supports participants in staying engaged, respectful, and effective during high-stakes dialogue. Participants will explore how stress and strong emotions impact communication, how to create psychological safety, and how to speak honestly while maintaining mutual purpose and respect.

Learning Objectives:

• Identify when a conversation has become "crucial" due to high stakes, strong emotions, or differing opinions.

• Recognize how silence and violence show up in conversations and impact dialogue.

• Apply strategies to create and maintain psychological safety through mutual purpose and respect.

• Practice separating facts from stories to reduce assumptions and defensiveness.

• Use a structured dialogue framework to speak persuasively, listen effectively, and reach shared outcomes.